Privacy Policy for SMS Communication

Effective Date: September 10, 2025

At Value Air & Heat – JustinTime Air & Heat, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your phone number when you opt in for SMS-based services.

1. Consent to Receive Text Messages
   By providing your phone number and submitting this form, you consent to receive text messages from Value Air & Heat – JustinTime Air & Heat at the number you provided. These messages may include billing notifications, appointment reminders, dispatch notifications, and job completion surveys. You acknowledge that these messages may be sent using an autodialer.

2. No Purchase Requirement
   Your consent to receive text messages is not a condition of purchase or service. You are not required to agree to receive text messages in order to purchase products or services from Value Air & Heat – JustinTime Air & Heat.

3. Message & Data Rates
   Message and data rates may apply. The frequency of messages will vary depending on the services you opt in for.

4. Unsubscribing
   You can unsubscribe from receiving messages at any time by replying with the word “STOP” or by clicking the unsubscribe link provided in the message (where available). After unsubscribing, no further messages will be sent to you. For assistance, reply with “HELP” for more information or support.

5. Customer Opt-In Process
   Customers can opt in to receive SMS messages either in person at our physical location or over the phone during a call. When you register for the first time, our staff will ask for your phone number and permission to send SMS messages for billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

6. Protection of Your Information
   Your phone number will only be used for the purposes described in this Privacy Policy and will remain confidential within Value Air & Heat – JustinTime Air & Heat.

7. Contact Us
   If you have any questions or concerns about your privacy or the text messages you receive, please contact us at 727-418-3211.

8. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

9. Information sharing to subcontractors in support services, such as customer service is permitted.

10. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your phone number and opting in, you agree to the terms of this Privacy Policy.